Welcome to www.vrrx.in, the official website of VRRX Therapeutics Pvt. Ltd. ("VRRX", "we", "our", or "us"). We are committed to protecting the privacy and confidentiality of the personal information shared with us by patients, healthcare professionals, hospitals, partners, and website visitors.
By accessing our website or using our services, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.
- Information We Collect
We may collect the following information:
- Personal information such as name, email address, phone number, organization, and contact details.
- Information submitted through enquiry, registration, or service request forms.
- Clinical or patient-related information provided by authorized healthcare professionals or healthcare institutions for laboratory testing.
- Website usage information including IP address, browser type, device information, cookies, and analytics data.
- Payment-related information required to facilitate transactions. Sensitive payment credentials are securely processed by authorized payment gateway providers and are not stored by VRRX.
2. Use of Information
The information collected may be used to:
- Process laboratory service requests and related communications.
- Respond to enquiries and provide customer support.
- Generate invoices and process payments.
- Improve our products, services, and website experience.
- Comply with applicable legal, ethical, and regulatory requirements.
- Conduct internal quality assurance, validation, and research using anonymized and de-identified data.
3. Data Privacy & Confidentiality
VRRX maintains strict confidentiality of all patient information and biological samples. Information is accessed only by authorized personnel on a need-to-know basis and handled in accordance with applicable ethical and regulatory standards.
We do not sell, rent, or disclose personal information to third parties except where required for service delivery, legal compliance, or with the consent of the individual or authorized healthcare provider.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. While we take reasonable measures to secure information, no method of electronic transmission or storage can be guaranteed to be completely secure.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand user preferences, and analyse website traffic. Users may disable cookies through their browser settings; however, certain features of the website may not function as intended.
6. Third-Party Services
Our website may integrate with trusted third-party service providers, including payment gateways, logistics partners, analytics providers, and communication platforms, solely for the purpose of delivering our services. These providers are responsible for handling information in accordance with their respective privacy policies.
7. Your Rights
Subject to applicable laws, you may request access to, correction of, or deletion of your personal information by contacting us. We will make reasonable efforts to respond to such requests in accordance with applicable legal and regulatory requirements.
8. Changes to this Privacy Policy
VRRX reserves the right to amend this Privacy Policy at any time. Any updates will be published on this page with the revised effective date.
Effective Date: 01 Jul 2026
Last Updated: 08 Jul 2026